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Discover our latest stories on Technology, Back-Office Operations and Customer Experience.
Will Humans and Bots Coexist?
November 17, 2022
Will Humans and Bots Coexist?
Today, Business Process Outsourcing (BPO) and Robotic Process Automation (RPA) are two of the most significant business productivity solutions available in the market.
How BPOs are Helping Insurers Boost Productivity in the Post-Pandemic Landscape
November 10, 2022
How BPOs are Helping Insurers Boost Productivity in the Post-Pandemic Landscape
The outbreak of the COVID-19 Pandemic is an event that has ushered in a shift in the social, economic, and behavioral aspects of human life. As we have reopened societies, and resumed social activities, contact rates have increased.
Healthcare IT Outsourcing: Overcoming the Challenges
November 03, 2022
Healthcare IT Outsourcing: Overcoming the Challenges
Digital transformation is driving forward the healthcare industry at a prodigious speed. As a result, healthcare providers are increasingly turning to embrace contemporary technology to stay competitive in the market, enhance the quality of their services and products, ensure compliance and stay focused on patient care. But, healthcare IT is struggling.
Outsourcing Knowledge-Based Solutions
October 13, 2022
Outsourcing Knowledge-Based Solutions Drives Successful Business Growth. Know How!
Today, the world of business is more competitive than ever before. To stay ahead of the curve, businesses are constantly looking for ways to optimize their processes at reduced costs.