Primis BPO

AI-Powered Digital FTEs

AI-driven Digital FTEs transform BPO operations by automating repetitive, rule-based tasks with precision and scalability. Powered by advanced Artificial Intelligence, Machine Learning, and Robotic Process Automation (RPA), they streamline processes, reduce operational costs, and enhance productivity. Seamlessly integrating into existing systems, these digital workers improve accuracy and turnaround times without additional infrastructure.

What Can Digital FTE Solutions Do for Your Business?

Digital FTEs can be developed and deployed across various industry verticals, including BFSI, legal, etc. These AI-driven virtual workers leverage technologies such as Robotic Process Automation (RPA), Process Automation, Chatbots, Natural Language Processing (NLP), etc. to optimize business processes.

Seamless process automation for rule-based, repetitive tasks with AI-driven precision.

Scalability on demand without increasing headcount.

Faster turnaround times, reducing processing delays, and enhancing service delivery.

Enhanced compliance & accuracy to minimize human errors and ensure regulatory adherence.

Real-Time Data Insights for smarter decision-making.

Cost Optimization while boosting productivity.

Primis BPO’s Digital FTE Solutions

Insurance

Automate insurance back-office operations with AI-powered digital workforce solutions to enhance accuracy and speed.

Submissions Intake & Triage
Underwriting & Risk Assessment
Policy Issuance

Endorsements & Alterations
FNOL & Claims Processing
Renewals

Legal Process Outsourcing (LPO)

Leverage AI-powered document analysis, contract drafting, contract lifecycle management, etc, for improved legal efficiency and faster turnaround.

Contract drafting
Legal research
Due diligence review of legal document
Contract lifecycle management

Technical Help Desk

Deploy Digital FTEs for 24/7 IT support, automated troubleshooting, seamless remote server monitoring, and efficient issue resolution.

Remote connectivity and server monitoring
Troubleshoot error messages or codes via remote assistance.
Remote guidance to install/remove any software.
Regular and timely security updates and alert notifications.

Finance & Accounting

Leverage intelligent automation to optimize transactional workflows, enhance data integrity, and uphold regulatory compliance for seamless financial management.

Accounts receivable
Accounts payable
Customer helpdesk (payment due, installments, payment methods, etc.)

Staff Augmentation

Primis Recruitment Services specializes in custom recruitment to support hiring functions for IT-based roles. Our service models evolve around comprehensive staff augmentation solutions – all with an eye on your company’s future business and associated talent trends.

Our sourcing specialists are flexible in changing their sourcing strategies for meeting your recruitment requirements. Our recruitment solution extends a range of benefits including streamlining hiring variations throughout the year, reducing total recruiting cost and dependency on multiple staffing agencies, improving hiring manager satisfaction reducing time-to-fill, promoting organizations brand, and improving candidate experience by simplifying the hiring process and saving time for other core activities. We bring people, technology, process, and metrics into a talent acquisition function.

KNOW MORE

At Primis, we’ve redefined workforce efficiency with DIGITAL FTEs – delivering speed, accuracy, and scalability.