Property underwriting is undergoing a paradigm shift. Escalating climate volatility, increasingly dense urban exposures, and a surge in complex claims histories have eroded the reliability of conventional actuarial methods. Traditional underwriting practices—anchored in retrospective loss data and human interpretation—struggle to keep pace with the velocity, granularity, and unpredictability of modern risk vectors.

The auto insurance industry has endured a turbulent decade, with underwriting losses in recent years. Inflation, rising claims severity, and supply chain disruptions have compounded the pressure.

Outsourcing in insurance isn’t new. For decades, carriers and agencies have relied on BPOs to handle data-intensive, time-consuming back-office tasks, such as submissions, renewals, and document processing.

Risk analysis has long relied on human expertise—underwriters parsing reports, interpreting inspections, and weighing risks based on experience. While invaluable, this approach struggles under today’s demands.