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Discover our latest stories on Technology, Back-Office Operations and Customer Experience.
June 22, 2023
Embracing the Digital Age: Transforming P&C Insurance BPOs through Innovation
Imagine a world where insurance is just a few taps away and customers enjoy seamless experiences without any hassle. Well, thanks to digital technology, this is now a reality in the P&C insurance industry.
June 06, 2023
Improve Connectivity in the Digital Age with Remote Server Monitoring
The era of digital transformation is in full swing, compelling companies to strive for an edge or, at the very least, stay abreast of the prevailing trends. But what is the most prominent hurdle encountered by businesses in the digital realm today?
May 26, 2023
Streamlining Insurance Back-Office Operations with Robotic Process Automation (RPA)
The evolving digital age continues to raise customer expectations. With more customers expecting tailored communication and services, insurers are now exploring ways to automate and simplify their existing processes to reduce error rates, processing times, and overall costs.
May 12, 2023
Transforming P&C Insurance: How Chatbots are Improving Customer Service
Having access to unlimited information and virtual services like comparing and buying policies online, customers now have higher expectations. The options have increased and so has the competition.