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Discover our latest stories on Technology, Back-Office Operations and Customer Experience.
Contact Center Outsourcing Redefines Customer Experience. Know How!
September 8, 2022
Contact Center Outsourcing Redefines Customer Experience. Know How!
Despite the increasing popularity of digital channels in providing customer support, contact centers remain a significant component when it comes to an organization’s customer service offerings.
How Outsourcing Mitigates Policy Management Challenges?
October 20, 2022
How Outsourcing Mitigates Policy Management Challenges?
In today’s competitive landscape, growth and profitability are the key objectives of every business, and insurance organizations are no exception.
Is Blended Model the Future of Outsourcing? Know More!
September 1, 2022
Is Blended Model the Future of Outsourcing? Know More!
For the past few years, the outsourcing sector has enjoyed a swift rise, owing to prodigious benefits like elevated efficiency, cost-effectiveness, access to a diligent team, and an enhanced ROI.
Automate your Policy Verification Process with Primis BPO!
August 25, 2022
Automate your Policy Verification Process with Primis BPO!
Insurance organizations are constantly engaged in executing crucial tasks and verification processes. From receiving a colossal number of new and renewal applications to following up with clients and agents for missing information, insurers spend enormous time carrying out the back-office functions.