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Discover our latest stories on Technology, Back-Office Operations and Customer Experience.
Automate your Insurance Back-office Processes with Primis BPO
September 15, 2022
Automate your Insurance Back-office Processes with Primis BPO
Struggling with mundane back-office operations, and outdated legacy systems? Are these impacting your client experience and increasing overhead costs? Then, outsourcing your back-office processes to a reliable third party is the best solution.
Contact Center Outsourcing Redefines Customer Experience. Know How!
September 8, 2022
Contact Center Outsourcing Redefines Customer Experience. Know How!
Despite the increasing popularity of digital channels in providing customer support, contact centers remain a significant component when it comes to an organization’s customer service offerings.
How Outsourcing Mitigates Policy Management Challenges?
October 20, 2022
How Outsourcing Mitigates Policy Management Challenges?
In today’s competitive landscape, growth and profitability are the key objectives of every business, and insurance organizations are no exception.
Is Blended Model the Future of Outsourcing? Know More!
September 1, 2022
Is Blended Model the Future of Outsourcing? Know More!
For the past few years, the outsourcing sector has enjoyed a swift rise, owing to prodigious benefits like elevated efficiency, cost-effectiveness, access to a diligent team, and an enhanced ROI.