Insurance companies face significant challenges such as complex underwriting processes, rising operational costs, delayed policy renewals and cancellations, managing loss-run reports, and many time-consuming workflows. These challenges can delay service delivery, increase the risk of errors, and negatively impact customer satisfaction.
Primis empowers its clients by delivering seamless solutions that enhance quality, reduce turnaround times, cut operational costs, and elevate the customer experience. By leveraging deep subject matter expertise and Six Sigma-driven efficiency, we provide embedded BPO solutions designed to optimize your insurance business.
Optimized New Business Acquisition: Accelerate underwriting by outsourcing new application data entry and submission clearance, ensuring faster time-to-quote.
Seamless Policy Administration: Manage premium lapses, renewals, and reinstatements efficiently, minimizing operational overhead and ensuring policyholder continuity.
Advanced Accounting Services: Streamline accounts receivable/payable processes and lockbox intake, ensuring timely collections and improved cash flow.
End-to-End Claims Processing: Enhance claims turnaround times and provide real-time visibility with outsourced FNOL data entry and claims status tracking.
Reliable Customer Support: Elevate customer experience by providing quick, accurate policy coverage Q&A and quotation support, enhancing policyholder retention and satisfaction.
Learn more about our solutions
Primis leverages a strategic blend of people, processes, knowledge, and technology to deliver tailored and robust business solutions. By integrating these core elements, we help insurers streamline their back-office operations. Listed below are a few ways in which Primis can help insurers simplify their back-office operations:
Primis BPO, a business support arm of Key Management Group Inc., provides reliable outsourcing solutions for Property & Casualty (P&C) insurance companies. With a deep understanding of the P&C sector, we deliver efficient, high-quality services that streamline insurance lifecycle management, reduce operational costs, and enhance customer experience.
A focus on quality, automation-driven processes, 24/7 global support, and a customer-first approach make us the ideal partner for insurers seeking to enhance operational efficiency and profitability.
Transform your P&C insurance operations with Primis BPO’s tailored solutions. Visit Primis BPO to learn more.
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