Primis BPO

Industries We Serve

Healthcare

Providers’ work can often become hindered by day-to-day redundant administrative tasks. Our outsourcing services are designed to offer customized solutions to help remove the complexity of these tedious tasks. We streamline your administrative processes, ensuring seamless and cost-effective operations. With the hassle of healthcare administration removed, you can have more time to focus on other important tasks.

Get measurable results with our outstanding healthcare back office and call center experience. We handle a variety of activities for healthcare organizations covering data entry to medical claims processing services. Through our healthcare BPO services, you benefit from reduced staffing and cost overheads. We ensure safe and confidential customer communication, and your data privacy is maintained as per the said industry standards.

Healthcare Services

Medical Billing & Collection

Verification of Insurance Eligibility
Charge Entry Services
Period-end Closure of Books
Claims Transmission
Payment Posting Services
Accounts Receivable Follow-Up/Insurance Follow-Up
Denial Management
Credit Balances
Reports

Medical Billing Charge Entry Services

Printing of all Received Superbills and Initial Information Audit
Charge Entry from Coded Documents into Existing Patient Account
Creation of New Patient Account
Demographic Detail Entry
Quality Check and Audit
Submission of Scrubbed and Clean Medical Claim to Insurance Payer

Medical Records Indexing

Insurance Claims
Medical Insurance ID Cards
Patient Demographics Sheets
Explanation of Benefits (EOBs)
Clinical History Records
Medical Charts, Patient Records, Medical Reports and Physician Orders
Client Assessment Reports from Home Health
Form 485 and Other Types of Forms
Prescriptions, Lab Results
Durable Medical Equipment Orders
Correspondence to/from Patient

Medical Data Entry Services

All types of records - Hospital Records, Tests or Lab Records, Surgical Encounter Records, Prescription Records
All Patient Information, Chart Information, Appointments, Account Information, Insurance Details, Notes from the Doctor, Billing etc.
Medical Insurance Claim Forms, including UB-04, HCFA, CMS-1500, UB92, Dental Claims Forms
Demographic Entries
Charge Entry
Payment Posting
Data Entry - Text and Numeric, Image Record, Handwritten Document

Medical Insurance Claims Processing Services

Medical Claim Data Entry
Data Processing of all Medical Insurance Claim Forms
Medical Claim Data Indexing / Extraction and Archiving
Medical Claim Data Validation
Provider and Member Data Maintenance and Cleansing
Medical Claims Administration Support Services
Medical Claim-related Finance and Accounting BPO Services

Revenue Cycle Management Services

Patient Registration
Identifying and Entering Patient Information Required for Billing
Medical Billing
Eligibility Verification
Claims Authentication Check
Claims Generation and Submission
Charge Capture, Entry and Payment Posting
Insurance Follow-Up
Denial Management
Patient Follow-up
Reporting
Credit Balances
Provider Enrolment and Credentialing

Medical Accounts Receivable

Accounts Receivable Follow-Up / Insurance Follow-Up
Denial Management
Patient Follow-Up / Patient Statements
Reports

We offer efficient outsourcing services so you can focus on your priorities

Healthcare