A reliable, outsourcing partner for all your business requirements.

We re-imagine customer experience and provide organizations comprehensive support solutions to remain competitive & productive in an ever-evolving business climate.
Who We Are

Primis BPO is a business support arm of Key Management Group Inc., headquartered in New York, USA.

Be it Back-Office Support or a Contact Center solution, Automation or an Integrated IT-BPO solution, our quality management and process transformation practices have enabled us to be a preferred outsourcing partner for our customers.

With a strong understanding of various industry verticals such as Property & Casualty Insurance, Healthcare, Legal Support Solutions, Technical Help Desk and Staff Augmentation, we extend a 24*7*365 (back-office, call center, chat and email) support to our customers from our state of the art delivery centers in India.

Our integrated service framework helps us to re-engineer and manage client’s business processes, resulting in significant cost rationalization, enhanced productivity and reduced turnaround time ensuring excellent customer experience for our clients.

We help to incubate efficiencies:
  • Strong domain competency, data analytics and technology to manage processes.
  • Leverage experience, knowledge and best practices to drive efficiencies.
  • Robotic Process Automation to reduce redundant tasks.
  • POCs through contrarian thinking and calculated risks.
  • Our integrated service framework helps us to re-engineer and efficiently manage client’s business processes, resulting in significant cost rationalization, enhanced productivity and reduced turnaround time ensuring excellent customer experience for our clients.”
Our Approach

Every project commences with collaboration. We understand your business, collectively explain the project, establish goals for weeks to come, and define metrics for success. Great alliances end in excellent work. Your cooperation from source to delivery is crucial. We rely on your expertise and feedback during the process, which is vital to comprehend your business and subsequent challenges.

Our Leadership Team
Sukhjinder Singh
CHIEF EXECUTIVE OFFICER

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Vikram Nehra
HEAD OF TECHNOLOGY

20+ years of experience working with Top firms including Ministry of Defence, Delottie, Franklin Templeton, DELL and Microsoft.

Poornima Rampal
HEAD OF HUMAN RESOURCE

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Our Promoters
Subhash Bhatia

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Rohit Narang

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