A reliable, outsourcing partner for all your business requirements

Consulting Consulting
Outsourcing Outsourcing
Automation Automation
Artificial Intelligence Artificial Intelligence
Machine Learning Machine Learning
Who We Are

Primis BPO is a business support arm of Key Management Group Inc., headquartered in New York, USA.

Be it Back-Office Support or a Contact Center solution, Automation or an Integrated IT-BPO solution, our quality management and process transformation practices have enabled us to be a preferred outsourcing partner for our customers.

With a strong understanding of various industry verticals such as Property & Casualty Insurance, Healthcare, Legal Support Solutions, Technical Help Desk and Staff Augmentation, we extend a 24*7*365 support to our customers from our state of the art delivery centers in India.

Our integrated service framework helps us to re-engineer and manage client’s business processes, resulting in significant cost rationalization, enhanced productivity and reduced turnaround time ensuring excellent customer experience for our clients.

We help to incubate efficiencies:
  • Strong domain competency, data analytics and technology to manage processes.
  • Leverage experience, knowledge and best practices to drive efficiencies.
  • Robotic Process Automation to reduce redundant tasks.
  • POCs through contrarian thinking and calculated risks.
  • Integrated service framework to re-engineer and efficiently manage client’s business processes.
Our Process Management Expertise

Business Consulting

With our consulting-based approach and process management expertise, we delve into your organization's as-is business environment and align it with your desired outcomes. We partner with you to streamline processes, enhance workflow quality, reduce defects & decrease turnaround times.

Business Consulting

Domain Expertise

Our team of industry experts possesses an unparalleled understanding of the P&C Insurance and Healthcare sectors. With their extensive domain expertise, they seamlessly blend industry knowledge and groundbreaking strategies to deliver tailor-made solutions that drive both growth and efficiency.

Domain Expertise

Quality Management

With our extensive knowledge and expertise, we ensure a seamless transition from your current business environment to our optimized solutions, guaranteeing continuity and minimizing disruptions. Trust us to implement efficient quality management practices that enhance your business performance.

Quality Management

Technology

We harness the power of technology to enhance operational efficiency and drive growth. Our understanding of seamless delivery and intelligent automation plays a vital role in smooth implementation of client processes, resulting in streamlined workflows with significant time & cost savings.

Technology
Our Leadership Team
Sukhjinder Singh
CHIEF EXECUTIVE OFFICER

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Vikram Nehra
HEAD OF TECHNOLOGY

20+ years of experience working with Top firms including Ministry of Defence, Delottie, Franklin Templeton, DELL and Microsoft.

Poornima Rampal
HEAD OF HUMAN RESOURCE

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Our Promoters
Subhash Bhatia

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Rohit Narang

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